The fastest way to receive help from our technical team.
Ready to experience the difference that expert support service can make for your business? Contact us today to learn more.
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Reach out to us with your questions or issues:
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Talk to a real person during business hours: (Monday–Friday, 9 AM–5 PM Central Time)
Why Support Matters
In today's fast-paced business world, cutting-edge technology is essential to stay competitive. But without the right support, even the best tools can lead to frustration, delays, and lost opportunities.
That’s why we’re committed to providing responsive, expert help to ensure you maximize your technology investment.
DMD USA Support Policy
All active SOLIDWORKS subscription customers are entitled to Standard Support, which includes:
- Assistance with installation and licensing
- Technical troubleshooting for supported versions
- Help with updates, patches, and reactivation
- Access to knowledge base, webinars, and user resources
- Guidance on issue escalation with Dassault Systèmes
Need more? We also offer Premium Support Packages with priority response times, quarterly reviews, and custom training options.
What You Can Expect with DMD USA Support
Expert Guidance
Our highly trained team is here to help you overcome any technical challeng quickly and professionally.
Timely Solutions
We prioritize your needs and deliver fast, accurate resolutions to keep your operations running without disruption.
Maximized Efficiency
From reduced downtime to faster troubleshooting, our support ensures your software performs at its peak so you can focus on innovation.
Backed by VIAS3D & Dassault Systèmes
With global reach, decades of experience, and deep collaboration with Dassault Systèmes, DMD USA brings unmatched reliability and expertise to every customer.
Testimonials
"They are a benchmark for achieving quality and precision in components"
Rodolfo Cuen Rochin
Head of Engineering and Innovation and Development, Rochin Industries
3DEXPERIENCE
- 3DEXPERIENCE Design
- 3DEXPERIENCE Collaboration
- 3DEXPERIENCE Simulation
- 3DEXPERIENCE Manufacture
- Success Stories
CONTACT DETAILS
- DMD, a VIAS3D Company
- marketing@dmd-us.com
- Sales: 833 303 6333
- 16000 Park Ten Place, Suite 301 Houston, TX 77084 USA
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